Our Policies

Lateness Policy

Please be mindful that your picnic time starts from the originally scheduled booking time rather you are on time or not.

Cancellation Policy

Cancellations must be made 5 days of your picnic date in order to receive a full refund. Once your picnic is setup, we cannot cancel or reschedule, keep in mind that your deposit will not be refunded.

Weather Policy

The Bay Area weather is sunny and warm but sometimes the weather can be unpredictable! Unfortunately we cannot control the weather but we are more than happy to help accommodate. In the event of inclement weather Sincer.ist reserves the right to refuse to set up any event. We cannot set up if there is a reasonable chance for rain due to potential damage to our items. If the weather forecastpredicts inclement weather for your picnic date, please contact us 48 hours in advance to discuss your options. We may be able to set up indoors if you have an available location or reschedule your picnic. Bookings which are paid in full that require cancellation due to inclement weather can be rescheduled within 2 month period. We can also refund your total booking fee if we must cancel due to weather. Rescheduled dates are subject to availability.